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How to Use the FAQs Widget in the Debutify Theme?
How to Use the FAQs Widget in the Debutify Theme?

A guide on how to use the FAQs widget in the Debutify Shopify theme.

Diane Eunice Narciso avatar
Written by Diane Eunice Narciso
Updated today

What Does the FAQs Widget Do?

FAQ stands for Frequently Asked Questions. It is a section on a website that provides answers to common questions about a product or service. The purpose of an FAQ is to provide quick and easy access to information that customers may need before making a purchase or using a service.

The FAQs add-on is a feature that can be added to your store. It adds a drop-down of searchable questions and answers to your website, making it easier for customers to find the information they need.

How to Write an Effective FAQ Section?

The FAQ (Frequently Asked Questions) section of your website is an important resource for your customers. It allows them to quickly find answers to common concerns or inquiries they may have. A well-written FAQ section can save both you and your customers time and frustration.

Here are some tips for writing an effective FAQ section:

1. Identify Common Questions

Before you start writing your FAQ section, take some time to think about the questions your customers may have. Look through customer feedback, emails, and social media comments to identify common concerns or inquiries. You can also ask your customer service team for input on frequently asked questions.

2. Keep it Organized

Organize your FAQ section into categories or topics to make it easier for customers to find the information they need. For example, you could have categories such as "Shipping and Delivery," "Returns and Exchanges," and "Product Information." This will also make it easier for you to update and add new questions as your business grows.

3. Use Clear and Concise Language

When writing your FAQ section, use simple and easy-to-understand language. Avoid using technical jargon or complicated terms that may confuse your customers. Keep your answers concise and to the point, while still providing all the necessary information.

4. Include Relevant Links

If your website has additional resources or pages that can provide more information on a particular topic, include links in your FAQ section. This will save your customers time and effort in searching for the information themselves.

5. Update Regularly

As your business grows and evolves, so will your customers' questions. It's important to regularly review and update your FAQ section to ensure that it remains relevant and helpful. You can also add new questions as they arise to provide the most up-to-date information for your customers.


How to Enable/Disable the FAQs Widget?

STEP 1

Sign in to your Debutify Theme log-in portal at debutify.com/login, and navigate to the add-ons section.

STEP 2

Choose your widget from the Add-ons menu, by searching or filtering by category. Toggle the switch to enable or disable it.

STEP 3

When prompted to enable/disable a widget, click 'Enable' or 'Disable' to confirm your choice.

If the selected widget is not available in your current plan, you'll be prompted to upgrade. Click 'Upgrade' to proceed or 'Cancel' to continue without upgrading.


How to Manage the FAQs Widget Settings?

STEP 1

Go to your Shopify Admin, go to Online Store, and then Themes.

STEP 2

Select your Debutify Shopify theme, and click on Customize.

STEP 3

From the Home or Product page, click on the FAQ section.

STEP 4

Select the section style, and create a heading and subheading. You can make the FAQs searchable and to add a banner.

STEP 5

Click Save to apply the changes. Remember to add questions to show the FAQs.


How to Show FAQs in Your Shopify Store?

STEP 1

From the Home or Product page, click on the arrow next to FAQ to reveal the option to add a block.

STEP 2

Click on Add Block to create a category or questions in the FAQ section of the page.

Questions can be set to open by default, making it easier to read.

Create a Category to group related questions.

STEP 3

Click Save to apply the changes.

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