After your 14-day trial, if you do not disable the widgets, the 'page transition' more specifically, the store does not load and a blank white page appears. This issue is most likely caused by not disabling the add-ons after your 14-day trial ends.
When using our platform, you have the option to add additional features and functionality through our widgets. These widgets are available for a free 14-day trial, after which you can choose to subscribe and continue using them.
If you are experiencing a blank white page when trying to load your store, we recommend checking your widgets and ensuring they are turned off. This will ensure a smooth and uninterrupted experience for both you and your customers.
How to Fix Blank/White Page, Store Not Loading?
STEP 1
Log in via platform.debutify.com.
STEP 2
On your Debutify Login Portal, go to Widgets.
STEP 3
Make sure the Page transition is disabled.
