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Why is my payment method not working on Debutify?
Why is my payment method not working on Debutify?

A guide on why your payment method is not working on Debutify.

Diane Eunice Narciso avatar
Written by Diane Eunice Narciso
Updated over a week ago

If your payment method is not working on Debutify Billing, here are some steps you can take:

Check Your Card Details

Ensure that your card details are correct. This includes the card number, expiration date, and CVV code. Also, make sure that the name and billing address you entered match those associated with the card.

Contact Your Bank or Card Issuer

Sometimes, banks or card issuers may block payment for security reasons. Contact your bank or card issuer to see if this is the case. They can provide information about any issues and possibly clear the transaction.

Try a Different Payment Method

If possible, try using a different card or payment method. Debutify may accept other forms of payment such as PayPal, or different credit or debit cards.

Clear Your Browser Cache and Cookies

Sometimes, browser data can interfere with the checkout process. Try clearing your browser's cache and cookies, then attempt the payment again.

Try a Different Browser or Device

If clearing the cache and cookies doesn't work, try using a different browser or device. There may be an issue with the browser or device you're currently using.

Contact Debutify Support

If none of the above solutions work, reach out to Debutify's customer support. You can contact them via their website or by sending an email to their support address. Provide them with details about the issue you're facing, and they should be able to assist you further.

Remember, if you're encountering problems, it's important to reach out to Debutify's support team. They're there to help you and will be able to provide the most accurate and up-to-date information.

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