You may encounter this error message in the Shopify Theme Editor:
“There was a problem with your request, please try again.”
What’s causing this?
This typically occurs after hiding sections listed under Debutify Widgets in the Theme Editor (see example below).
While it may seem like a quick way to disable a widget, hiding it from the editor does not deactivate the feature and may trigger errors like the one you're seeing.
How to properly disable widgets
To avoid this error, make sure to disable widgets the correct way:
Go to Theme Settings > Paid widgets
Toggle off the widget you want to disable from there
This ensures the widget is fully deactivated without triggering any errors.
What should you do?
No action is needed at this time. Our team is aware of the issue and is actively working on a resolution.