The topmost concern of customers is the arrival of their purchases. An order tracking platform trims down the anxieties of customers and at the same time lessens the workload of your customer service team.
Debutify is integrated with one of the biggest tracking platforms, 17track. 17track utilizes intelligent self-help logistics period analysis and has the capacity to track more than 12 million orders in a month.
Activate Order tracking add-on
STEP 1. Go to your Shopify Admin, select Online Store.
STEP 2. On the right portion of the page, select your 3.0 theme, and click on Customize.
STEP 3. Tap Theme Settings.
Make sure Debutify 3.0 theme is published in order to view the order tracking template in the Pages section of your Shopify Admin.
STEP 4. Go to Debutify Add-ons.
STEP 5. Tick Order tracking to activate this add-on.
STEP 6. Click on Save to confirm changes.
Create an Order tracking page
STEP 1. Go to your Shopify admin, select Pages.
STEP 2. Tick Order tracking and tap the Add page button.
STEP 3. Enter the name of your page in the Title field and select page.order-tracking from the Template suffix drop-down list.
STEP 4. Go back to Theme Settings and tap Order Tracking.
STEP 5. Select Order Tracking from the drop-down list.
STEP 6. Try testing your Order tracking page by entering the tracking number and tapping the Track my order button.
Here is an example of order tracking details.