The topmost concern of customers is the arrival of their purchases. An order-tracking platform trims down the anxieties of customers and at the same time lessens the workload of your customer service team.
Debutify is integrated with one of the biggest tracking platforms, 17track. 17track utilizes intelligent self-help logistics period analysis and has the capacity to track more than 12 million orders in a month.
You can change the language of the Order Tracking add-on to align with your brand.
In this article:
How to Enable the Order Tracking Add-On
STEP 1
In Shopify Admin, select Online Store.
STEP 2
Select your Debutify Shopify theme and click on Customize.
STEP 3
Click on the Theme Settings icon.
Important:
Ensure the theme is published to view the order tracking template in the Pages section of your Shopify Admin.
STEP 4
Click on Debutify Add-Ons.
STEP 5
Tick Order tracking to activate this Add-On.
STEP 6
Click Save to apply the changes.
Create an Order Tracking Page
STEP 1
In Shopify admin and click on Pages.
STEP 2
Click Add page.
STEP 3
Enter the name of your page in the Title field, add content, and select page.order-tracking from the Template suffix drop-down list.
STEP 4
In the Shopify Admin panel, select Online Store.
STEP 5
Select your Debutify Shopify theme and click on Customize.
STEP 6
Change from the Home Page to the Order-Tracking page.
STEP 7
From this page, customers can add their tracking number and track their orders.
