What does the Facebook Messenger chat widget do?
The Facebook Messenger chat widget allows you to connect Facebook Messenger to your store. Using the chat serves to be the fastest and easiest method to reach for customer service support.
In this article:
Activate Facebook messenger chat widget
Go to your Shopify Admin, select Online Store.
Select your 3.0 theme and click on Customize.
Click on Theme Settings.
Click on Debutify Add-Ons.
Tick Facebook messenger to enable the add-on.
Click on Save to apply changes.
Copy Facebook Messenger code into your Debutify 3.0 Shopify theme
On a separate tab in your web browser, log into your Facebook Business page and go to the Manage Page section. Click on Settings.
Under Page Settings, click on Messaging.
In the Add Messenger to your website section, click on Get Started.
Read about the Facebook chat plugin and click on Next.
Click on Setup and customize your Chat plugin.
Copy your website domain and paste it on the Website Domain field.
Hover your mouse to the Code Snippet section and tap Copy Code to Clipboard.
Go back to the web browser tab where you opened Shopify admin, click on Theme Settings, and click on Facebook Messenger to edit the code.
Paste the Facebook messenger code inside the Code field.
Go back to your Facebook Messenger section in Debutify and tap Save to apply changes.
After saving, the Facebook messenger chat widget will appear.
Go back to the web browser tab where you opened Facebook and click Done.