What does the Facebook Messenger Chat Widget do?
The Facebook Messenger Chat Widget allows you to connect Facebook Messenger to your store. The Messenger chat is the fastest and easiest method for customers to reach your business.
The conversations are saved in Messenger if the customer is logged in to their Facebook account. If not logged in, customers can send messages as guest users.
How to Enable/Disable the Facebook Messenger Chat Widget?
The enablement or disablement of widgets depends on the version of your Debutify Theme. Please follow the correct guide based on your theme version:
How to Enable or Disable the Debutify Theme Widgets on versions 7.1 and above?
STEP 1
Access your Shopify Admin's Theme Library to open the theme customizer.
STEP 2
Click on the Theme settings icon.
STEP 3
Scroll down and locate the Debutify Widgets tabs. You’ll find the following categories:
Debutify Free Widgets
Debutify Paid Widgets
Expand the relevant widget category by clicking on the arrow next to the tab name.
STEP 4
To enable a widget, check the box next to the widget name. To disable it, simply uncheck the box.
How to Enable or Disable the Debutify Theme Widgets between versions 6.0 and 7.0.2?
STEP 1
Sign in to your Debutify Theme Login Portal at platform.debutify.com, and navigate to the Widgets section.
STEP 2
Choose your widget from the Widgets menu, either by searching or filtering by category.
STEP 3
To enable or disable your chosen widget, click on the toggle switch.
STEP 4
To enable the widget, confirm by clicking Enable in the confirmation message that appears.
To disable the widget, confirm by clicking Disable in the confirmation message that appears.
Note: Enabling or disabling widgets on Debutify Login Portal is available only in Debutify Theme versions 6.0 to 7.0.2. Please make sure your theme is within this version range to access this feature.
How to Copy the Facebook Messenger Code to your Debutify Theme?
STEP 1
Login to your Facebook Business page in a separate tab and click Manage.
STEP 2
Click on Inbox.
STEP 3
Click on the Settings icon.
STEP 4
Click Chat Plugin.
STEP 6
Click Set up.
STEP 7
Click on Shopify.
STEP 8
Set the language, click Save and continue.
STEP 9
Add your Store URL, click Save and continue.
STEP 10
Copy the code snippet, and click Next.
STEP 11
Now, in your Shopify Admin, go to Online Store > Customize.
Go to Theme Settings, click on Facebook Messenger. Paste the Chat code snippet from the Facebook tab.
STEP 13
Click Save to apply the changes.
STEP 14
In the Facebook tab, click Finish after adding the chat code to your website.
STEP 15
Enable the guest chat for customers who do not log in to Facebook.
STEP 16
Click Done.
